The Box Hill public transport interchange is in urgent need of infrastructure improvements. The current facilities are dysfunctional and disconnected, causing safety, connectivity and accessibility issues for train, tram, bus and taxi users as well as pedestrians and cyclists. The facilities also have limitations in handling ongoing ridership growth and changing passenger expectations.
There are practical and compliance issues relating to disability access, ease of navigation, bicycle parking, capacity and priority for public and active transport modes over car-based modes. Wayﬁnding, signal priority, upgrade of passenger amenities and improvements to bus access and egress are some of the crucial works needed. Improving the Box Hill Transport Interchange will address signiﬁcant safety and accessibility issues. It will also unlock and facilitate regionally signiﬁcant economic, social and environmental outcomes for Melbourne’s east as well as respond to and leverage off the current substantial private investment and population growth.